Shipping Policy

Processing Time:

We know you want your order ASAP, which is why most orders are processed and shipped the same day or within 24 hours of your order. Orders with personalization or engraving can take 3-5 business days to be processed. Please note that usual processing times may be delayed occasionally, such as during peak holiday times or promotional events.

Shipping Time:

Factory Hardware Shop is delighted to offer worldwide shipping for all orders. Simply enter your shipping country or region from the drop-down menu below for detailed information on shipping times and fees.

Standard
COSTSSHIPPING TIME
$7.99
Free Over $79
5-10 business days

Please Note:

Delivery Time= Processing Time + Shipping Time

The shipping times listed are estimates quoted by our couriers, so Factory Hardware Shop cannot be liable or held responsible for any delay after dispatch. Delays do happen occasionally due to uncontrollable factors, e.g., weather changes, but please be assured that Factory Hardware Shop will do our best to minimize any inconveniences that may arise.

Tracking My Order:

Once your order is shipped, you will receive a shipping notification to your email address notifying you of your tracking details. You can also check the status of your order online on the Track My Order page using your Order ID and email address. If your package has not been delivered within the estimated time frame, or you have additional questions regarding shipping, we are here to help you out! You can contact us via email at service@factoryhardwareshop.com.

Address Information:

All orders are processed and dispatched as quickly as possible, so we recommend double-checking your shipping address to make sure it is complete and correct. If your shipping address is different from your billing address, please specify this during checkout.